Frequently asked questions
How long does order processing/delivery take?
Your order will be processed within 2 working days and then prepared for shipping. Our current delivery time is 5-8 working days.
How much are the shipping costs?
Free shipping for orders to Germany, Austria and Switzerland.
Standard shipping within the EU is 2.99€.
Will my order be delivered in one package?
Orders containing multiple items may be shipped separately.
Do you offer a satisfaction guarantee?
Our satisfaction guarantee offers you as a customer the opportunity to test your order. If you are not satisfied, you can return your order to us within 30 days.
How can I return my order?
You can return your order to us within 30 days without giving any reason. The buyer will bear the costs of the return shipment. In the event of a complaint, we will of course cover the return shipping costs.
If you plan to return an item, please contact us in advance by email.
What is the return address?
Please return your order to the following address:
espirehome
Fam. Weber
Lupinenweg 5
73463 Westhausen
Will I receive a shipping confirmation once my order has been shipped?
As soon as your order has been shipped, you will receive a shipping confirmation from us by email.
How can I contact you?
If you have any questions, please contact us at any time by email at info@espirehome.de
What payment options do you offer?
- Paypal
- Credit card (Maestro, Visa and Mastercard)
- Klarna (invoice)
- Google Pay